Last updated: July 28, 2026
No refunds for monthly subscriptions. You can cancel anytime to stop the next billing cycle. If you cancel, you keep full access until the end of your current paid period.
Top-up purchases (single-article add-ons) are not refundable once consumed. Unused top-ups may be refunded within 7 days of purchase.
Expand offers two subscription tiers billed monthly:
No partial-month refunds. When you cancel, your subscription remains active until the end of the current billing period. You will not be charged again after cancellation.
To cancel, use the Stripe Customer Portal linked from your account settings, or email us at support@380747.xyz. We will process cancellation requests within 1 business day.
Top-ups are one-time purchases of $0.99 per article. They add a single extra article slot to your monthly quota.
Top-ups are preserved across subscription changes. If you upgrade, downgrade, or cancel your subscription, any unused top-up slots remain available.
You can cancel your subscription at any time through either of these methods:
Cancellation takes effect at the end of your current billing period. You will receive a confirmation email once the cancellation is processed.
If you believe you were charged in error, please contact us at support@380747.xyz before initiating a chargeback with your bank or card issuer.
We are happy to review billing disputes and resolve them directly. Filing a chargeback without first contacting support may result in immediate suspension of your account and loss of access to the service.
If you are a consumer resident in the European Union, you generally have a 14-day right of withdrawal under the Consumer Rights Directive for distance contracts.
By completing your purchase, you expressly waive this right. Expand delivers digital content instantly upon payment. Because the service begins immediately and the content is consumed in real time, the 14-day withdrawal period does not apply. You consent to this waiver during Stripe checkout.
This waiver does not affect any statutory rights that cannot be excluded under your local law.
Nothing in this Refund Policy limits or excludes any rights you may have under applicable consumer protection law.
In Hong Kong, where our Stripe entity is based, the Sale of Goods Ordinance (Cap. 26) implies terms as to satisfactory quality, fitness for purpose, and correspondence with description into contracts for the sale of goods. Where services are supplied, the Supply of Services (Implied Terms) Ordinance (Cap. 457) implies terms as to reasonable care and skill. These statutory rights cannot be excluded.
If you believe a statutory right has been breached, contact us at support@380747.xyz and we will address your concern in good faith.
For refund requests, billing questions, or cancellation help, reach us at:
Email: support@380747.xyz
Domain: expand.380747.xyz
We aim to respond to all billing inquiries within 2 business days.